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Prime Enrollees , West Other Customer Service 2009 |
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| Getting Information | Courteous Customer Service | |
| Benchmark | 71 | 87 |
| US MHS | 70 | 86 |
| OTHER | 71 | 89 |
| WEST | 71 | 87 |
| West Other | 72 | 90 |
| Out of Catchment West Region | 69 | 89 |
| West Region-Other | *** | *** |
| Source: 2009 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||
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Click below to view this table by other groups Prime Enrollees Enrollees with Military PCM Active Duty All Users | ||