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Prime Enrollees , West Other Claims Processing Claims Handled Correctly |
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| 2007 | 2008 | 2009 | Trend | |
| Benchmark | 86 | 86 | 86 | 0 |
| US MHS | 84 | 85 | 86 | 2 |
| OTHER | 84 | 84 | 88 | 4 |
| WEST | 88 | 89 | 89 | 1 |
| West Other | 89 | 88 | 89 | 0 |
| Out of Catchment West Region | 90 | 88 | 89 | -1 |
| West Region-Other | *** | *** | 90 | *** |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2007 through 2009
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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Click below to view this table by other groups Prime Enrollees Enrollees with Military PCM Active Duty All Users | ||||