Prime Enrollees , 2009 Composite Scores, North Army


Prime Enrollees , North Army 2009 Composite Scores
	Ease of Access		Communication and Customer Service			Ratings				Prevention	Healthy Behaviors
	Getting Needed Care#	Getting Care Quickly#	How Well Doctors Communicate#	Customer Service#	Claims Processing	Health Plan	Health Care	Personal Doctor	Specialty Care	Preventive Care	Healthy Behaviors#
Benchmark	82	84	92	79	85	57	70	78	77	91	83
US MHS	74	73	90	78	85	61	57	70	72	90	78
ARMY	69	66	89	77	84	58	52	71	69	89	77
NORTH	72	72	90	75	83	59	55	70	71	90	79
North Army	67	65	88	73	79	56	50	71	70	90	80
Blanchfield ACH	74	73	85	*******	87	58	52	65	68	92	82
Dewitt ACH	64	68	86	72	80	56	54	66	73	90	71
Guthrie AHC	68	58	81	*******	85	57	45	69	73	90	79
Ireland ACH	72	67	92	80	75	58	49	73	60	89	78
Keller ACH	65	76	98	75	60	56	59	70	76	84	80
Kenner AHC	69	62	87	76	85	63	50	76	67	85	81
Kimbrough Amb Car Cen-Ft Meade	71	73	89	68	89	60	55	69	78	90	*******
McDonald ACH	60	60	92	*******	*******	60	53	73	69	90	83
Walter Reed AMC	68	75	92	73	74	55	59	75	68	88	79
Womack AMC	68	60	89	76	85	55	46	70	64	89	79
Source: 2009 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size # Indicates change to composite Download Page
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