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Prime Enrollees , North Army Customer Service 2009 |
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| Getting Information | Courteous Customer Service | |
| Benchmark | 71 | 87 |
| US MHS | 70 | 86 |
| ARMY | 70 | 83 |
| NORTH | 67 | 84 |
| North Army | 66 | 79 |
| Blanchfield ACH | *** | *** |
| Dewitt ACH | 65 | 79 |
| Guthrie AHC | *** | *** |
| Ireland ACH | 75 | 85 |
| Keller ACH | 64 | 87 |
| Kenner AHC | 55 | 98 |
| Kimbrough Amb Car Cen-Ft Meade | 62 | 75 |
| McDonald ACH | *** | *** |
| Walter Reed AMC | 59 | 88 |
| Womack AMC | 72 | 81 |
| Source: 2009 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page | ||
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