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Prime Enrollees , North Army
Customer Service
2009
  Getting Information Courteous Customer Service
Benchmark 71 87
US MHS 70 86
ARMY 70 83
NORTH 67 84
North Army 66 79
Blanchfield ACH *** ***
Dewitt ACH 65 79
Guthrie AHC *** ***
Ireland ACH 75 85
Keller ACH 64 87
Kenner AHC 55 98
Kimbrough Amb Car Cen-Ft Meade 62 75
McDonald ACH *** ***
Walter Reed AMC 59 88
Womack AMC 72 81
Source: 2009 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
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