 |
 |
|||
|
Prime Enrollees , North Army Claims Processing Claims Handled in a Reasonable Time |
||||
| 2007 | 2008 | 2009 | Trend | |
| Benchmark | 83 | 83 | 84 | 0 |
| US MHS | 83 | 84 | 84 | 2 |
| ARMY | 82 | 83 | 82 | 1 |
| NORTH | 81 | 82 | 82 | 2 |
| North Army | 81 | 82 | 78 | -3 |
| Blanchfield ACH | 94 | 90 | 83 | -10 |
| Dewitt ACH | 82 | 83 | 79 | -3 |
| Guthrie AHC | 88 | 82 | 78 | -10 |
| Ireland ACH | 87 | 89 | 74 | -13 |
| Keller ACH | 80 | 78 | 60 | -19 |
| Kenner AHC | 90 | 64 | 92 | 2 |
| Kimbrough Amb Car Cen-Ft Meade | 88 | 88 | 88 | 0 |
| McDonald ACH | 85 | 84 | 98 | 14 |
| Walter Reed AMC | 75 | 73 | 73 | -1 |
| Womack AMC | 74 | 84 | 83 | 9 |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2007 through 2009
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
|
Click below to view this table by other groups Prime Enrollees Enrollees with Military PCM Active Duty All Users | ||||