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Prime Enrollees , North Army Claims Processing Claims Handled Correctly |
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| 2007 | 2008 | 2009 | Trend | |
| Benchmark | 86 | 86 | 86 | 0 |
| US MHS | 84 | 85 | 86 | 2 |
| ARMY | 85 | 85 | 86 | 1 |
| NORTH | 83 | 81 | 84 | 2 |
| North Army | 86 | 82 | 81 | -4 |
| Blanchfield ACH | 97 | 94 | 90 | -7 |
| Dewitt ACH | 85 | 82 | 80 | -6 |
| Guthrie AHC | 88 | 83 | 92 | 4 |
| Ireland ACH | 87 | 80 | 76 | -11 |
| Keller ACH | 92 | 70 | 60 | -33 |
| Kenner AHC | 90 | 63 | 78 | -11 |
| Kimbrough Amb Car Cen-Ft Meade | 88 | 84 | 90 | 2 |
| McDonald ACH | 81 | 87 | *** | *** |
| Walter Reed AMC | 75 | 75 | 75 | 0 |
| Womack AMC | 83 | 84 | 86 | 3 |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2007 through 2009
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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