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Prime Enrollees , North Navy Customer Service 2009 |
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| Getting Information | Courteous Customer Service | |
| Benchmark | 71 | 87 |
| US MHS | 70 | 86 |
| NAVY | 64 | 83 |
| NORTH | 67 | 84 |
| North Navy | 60 | 82 |
| NACC Newport | 68 | 82 |
| NBHC Little Creek | 63 | 67 |
| NBHC Navsta Sewells | 59 | 76 |
| NBHC Oceana | 71 | 86 |
| NH Camp Lejeune | 69 | 90 |
| NH Cherry Point | *** | *** |
| NH Great Lakes | 56 | 71 |
| NMC Portsmouth | 60 | 82 |
| NMCL Annapolis | *** | *** |
| NMCL Patuxent River | 76 | 92 |
| NMCL Quantico | 58 | 85 |
| NNMC Bethesda | 57 | 94 |
| Source: 2009 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page | ||
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