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Prime Enrollees , North Navy
Customer Service

Courteous Customer Service
  2007 * 2008 * 2009 Trend
Benchmark *** *** 87 ***
US MHS *** *** 86 ***
NAVY *** *** 83 ***
NORTH *** *** 84 ***
North Navy *** *** 82 ***
NACC Newport *** *** 82 ***
NBHC Little Creek *** *** 67 ***
NBHC Navsta Sewells *** *** 76 ***
NBHC Oceana *** *** 86 ***
NH Camp Lejeune *** *** 90 ***
NH Cherry Point *** *** *** ***
NH Great Lakes *** *** 71 ***
NMC Portsmouth *** *** 82 ***
NMCL Annapolis *** *** *** ***
NMCL Patuxent River *** *** 92 ***
NMCL Quantico *** *** 85 ***
NNMC Bethesda *** *** 94 ***
Source: Health Care Surveys of DoD Beneficiaries conducted in 2007 through 2009
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
* Indicates scores not available for that year
*** Indicates suppressed due to small sample size
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