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Prime Enrollees , North Navy
Claims Processing

Claims Handled in a Reasonable Time
  2007 2008 2009 Trend
Benchmark 83 83 84 0
US MHS 83 84 84 2
NAVY 82 83 85 3
NORTH 81 82 82 2
North Navy 82 81 84 1
NACC Newport 85 85 78 -7
NBHC Little Creek 93 86 89 -4
NBHC Navsta Sewells 84 75 66 -18
NBHC Oceana *** 81 83 ***
NH Camp Lejeune 89 81 89 0
NH Cherry Point 85 84 93 8
NH Great Lakes 80 83 71 -9
NMC Portsmouth 83 85 86 3
NMCL Annapolis 85 *** *** ***
NMCL Patuxent River 87 78 82 -5
NMCL Quantico 81 81 66 -15
NNMC Bethesda 65 82 84 18
Source: Health Care Surveys of DoD Beneficiaries conducted in 2007 through 2009
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
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