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Prime Enrollees , North Navy Claims Processing Claims Handled Correctly |
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| 2007 | 2008 | 2009 | Trend | |
| Benchmark | 86 | 86 | 86 | 0 |
| US MHS | 84 | 85 | 86 | 2 |
| NAVY | 84 | 84 | 84 | 1 |
| NORTH | 83 | 81 | 84 | 2 |
| North Navy | 85 | 79 | 84 | -2 |
| NACC Newport | 86 | 88 | 87 | 1 |
| NBHC Little Creek | 91 | 89 | 88 | -3 |
| NBHC Navsta Sewells | 87 | 77 | 71 | -16 |
| NBHC Oceana | *** | 82 | 81 | *** |
| NH Camp Lejeune | 88 | 80 | 90 | 2 |
| NH Cherry Point | 79 | 88 | 93 | 14 |
| NH Great Lakes | 77 | 86 | 65 | -11 |
| NMC Portsmouth | 87 | 80 | 87 | -1 |
| NMCL Annapolis | 84 | *** | *** | *** |
| NMCL Patuxent River | 83 | 82 | 85 | 2 |
| NMCL Quantico | 84 | 81 | 73 | -11 |
| NNMC Bethesda | 69 | 83 | 85 | 17 |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2007 through 2009
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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