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Prime Enrollees , North Air Force 2009 Composite Scores |
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| Ease of Access | Communication and Customer Service | Ratings | Prevention | Healthy Behaviors | |||||||
| Getting Needed Care# | Getting Care Quickly# | How Well Doctors Communicate# | Customer Service# | Claims Processing | Health Plan | Health Care | Personal Doctor | Specialty Care | Preventive Care | Healthy Behaviors# | |
| Benchmark | 82 | 84 | 92 | 79 | 85 | 57 | 70 | 78 | 77 | 91 | 83 |
| US MHS | 74 | 73 | 90 | 78 | 85 | 61 | 57 | 70 | 72 | 90 | 78 |
| AIR FORCE | 74 | 71 | 87 | 79 | 84 | 61 | 54 | 65 | 73 | 91 | 82 |
| NORTH | 72 | 72 | 90 | 75 | 83 | 59 | 55 | 70 | 71 | 90 | 79 |
| North Air Force | 71 | 69 | 87 | 77 | 79 | 59 | 52 | 64 | 71 | 91 | 84 |
| 1st Med Grp-Langley | 62 | 74 | 91 | 64 | 91 | 63 | 55 | 68 | 68 | 89 | 77 |
| 305th Med Grp-McGuire | 80 | 60 | 90 | *** | 63 | 58 | 47 | 53 | 71 | 90 | 83 |
| 375th Med Grp-Scott | 82 | 81 | 87 | 86 | 94 | 60 | 57 | 64 | 72 | 92 | 84 |
| 66th Med Grp-Hanscom | 77 | 70 | 93 | 81 | 87 | 55 | 53 | 66 | 72 | 90 | 81 |
| 74th Med Grp-Wright-Patterson | 70 | 74 | 86 | 87 | 76 | 62 | 58 | 67 | 68 | 92 | *** |
| 89th Med Grp-Andrews | 62 | 66 | 92 | 79 | 79 | 58 | 51 | 70 | 74 | 93 | 89 |
| North Region-Air force | 80 | 75 | 94 | *** | *** | 58 | 57 | 59 | 76 | 94 | 82 |
| Source: 2009 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size # Indicates change to composite Download Page | |||||||||||
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