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Prime Enrollees , North Air Force
How Well Doctors Communicate
2009
  Listens Carefully # Explains so You Can Understand # Shows Respect # Spends Time with You #
Benchmark 91 93 94 89
US MHS 88 92 92 86
AIR FORCE 86 90 90 82
NORTH 89 93 92 86
North Air Force 85 91 91 83
1st Med Grp-Langley 88 93 93 90
305th Med Grp-McGuire 91 93 90 88
375th Med Grp-Scott 83 91 89 88
66th Med Grp-Hanscom 89 96 97 89
74th Med Grp-Wright-Patterson 82 91 90 82
89th Med Grp-Andrews 92 92 95 87
North Region-Air force 93 96 99 88
Source: 2009 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
# Indicates change to questions
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