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Enrollees with Military PCM , All Regions How Well Doctors Communicate Listens Carefully |
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| 2007 | 2008 | 2009 | Trend # | |
| Benchmark | 92 | 92 | 91 | 0 |
| US MHS | 85 | 87 | 87 | 2 |
| ARMY | 86 | 88 | 88 | 2 |
| NAVY | 83 | 88 | 88 | 5 |
| AIR FORCE | 85 | 85 | 86 | 1 |
| OTHER | 88 | 92 | 91 | 3 |
| NORTH | 86 | 88 | 87 | 1 |
| North Army | 87 | 88 | 87 | 0 |
| North Navy | 85 | 88 | 86 | 1 |
| North Air Force | 85 | 85 | 85 | 0 |
| North Other | 88 | 90 | 92 | 4 |
| SOUTH | 84 | 87 | 88 | 4 |
| South Army | 84 | 89 | 89 | 5 |
| South Navy | 85 | 86 | 88 | 2 |
| South Air Force | 83 | 85 | 86 | 2 |
| South Other | 85 | 91 | 92 | 6 |
| WEST | 84 | 87 | 87 | 3 |
| West Army | 84 | 86 | 85 | 1 |
| West Navy | 79 | 88 | 89 | 10 |
| West Air Force | 86 | 86 | 87 | 0 |
| West Other | 92 | 94 | 89 | -3 |
| OVERSEAS | 88 | 87 | 89 | 1 |
| Overseas Europe | 90 | 86 | 89 | 0 |
| Overseas Pacific | 87 | 88 | 89 | 2 |
| Overseas Latin America | 84 | *** | 96 | 12 |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2007 through 2009
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size # Indicates change to questions  Download Page | ||||
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