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Enrollees with Military PCM , All Regions Claims Processing |
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| 2007 | 2008 | 2009 | Trend | |
| Benchmark | 85 | 85 | 85 | 0 |
| US MHS | 83 | 84 | 84 | 1 |
| ARMY | 83 | 84 | 84 | 0 |
| NAVY | 82 | 83 | 84 | 1 |
| AIR FORCE | 84 | 84 | 84 | 0 |
| OTHER | 81 | 82 | 83 | 2 |
| NORTH | 82 | 81 | 81 | -1 |
| North Army | 83 | 82 | 79 | -4 |
| North Navy | 84 | 78 | 84 | 0 |
| North Air Force | 82 | 82 | 79 | -3 |
| North Other | 75 | 81 | 79 | 4 |
| SOUTH | 81 | 81 | 84 | 2 |
| South Army | 82 | 82 | 84 | 2 |
| South Navy | 81 | 82 | 84 | 3 |
| South Air Force | 81 | 81 | 83 | 2 |
| South Other | 81 | 79 | 84 | 4 |
| WEST | 86 | 88 | 87 | 1 |
| West Army | 85 | 88 | 88 | 3 |
| West Navy | 83 | 91 | 85 | 2 |
| West Air Force | 88 | 88 | 87 | 0 |
| West Other | 87 | 84 | 86 | -1 |
| OVERSEAS | 79 | 82 | 81 | 2 |
| Overseas Europe | 78 | 85 | 84 | 5 |
| Overseas Pacific | 75 | 72 | 72 | -4 |
| Overseas Latin America | 94 | *** | 85 | -9 |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2007 through 2009
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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