Enrollees with Military PCM , Claims Processing , All Regions


Enrollees with Military PCM , All Regions Claims Processing Claims Handled in a Reasonable Time
	2007	2008	2009	Trend
Benchmark	83	83	84	0
US MHS	82	83	83	1
ARMY	81	83	82	0
NAVY	82	83	84	2
AIR FORCE	83	83	83	0
OTHER	80	80	80	0
NORTH	80	81	79	-1
North Army	81	82	77	-4
North Navy	82	79	83	2
North Air Force	82	82	79	-3
North Other	75	80	76	1
SOUTH	80	80	83	2
South Army	81	80	82	2
South Navy	81	82	85	4
South Air Force	80	80	82	2
South Other	80	75	84	4
WEST	85	87	86	1
West Army	85	88	86	1
West Navy	83	89	85	3
West Air Force	87	86	87	0
West Other	85	83	83	-2
OVERSEAS	77	80	78	1
Overseas Europe	76	83	81	5
Overseas Pacific	74	72	68	-6
Overseas Latin America	91	*******	83	-8
Source: Health Care Surveys of DoD Beneficiaries conducted in 2007 through 2009 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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