Enrollees with Military PCM , How Well Doctors Communicate , North Other


Enrollees with Military PCM , North Other How Well Doctors Communicate 2009
	Listens Carefully #	Explains so You Can Understand #	Shows Respect #	Spends Time with You #
Benchmark	91	93	94	89
US MHS	87	91	91	85
OTHER	91	95	95	89
NORTH	87	92	90	86
North Other	92	96	95	89
North Region-Other	88	89	96	93
Out of Catchment North Region	92	96	95	88
Source: 2009 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size # Indicates change to questions Download Page
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