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Enrollees with Military PCM , North Other
How Well Doctors Communicate

Shows Respect
  2007 2008 2009 Trend #
Benchmark 94 94 94 0
US MHS 88 90 91 2
OTHER 94 93 95 1
NORTH 90 90 90 1
North Other 95 91 95 1
North Region-Other *** 92 96 ***
Out of Catchment North Region 97 90 95 -2
Source: Health Care Surveys of DoD Beneficiaries conducted in 2007 through 2009
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
# Indicates change to questions
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