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Enrollees with Military PCM , North Other Customer Service 2009 |
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| Getting Information | Courteous Customer Service | |
| Benchmark | 71 | 87 |
| US MHS | 68 | 84 |
| OTHER | 69 | 88 |
| NORTH | 64 | 81 |
| North Other | 66 | 89 |
| North Region-Other | 78 | 100 |
| Out of Catchment North Region | 63 | 87 |
| Source: 2009 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||
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