Enrollees with Military PCM , 2009 Composite Scores, South Army


Enrollees with Military PCM , South Army 2009 Composite Scores
	Ease of Access		Communication and Customer Service			Ratings				Prevention	Healthy Behaviors
	Getting Needed Care#	Getting Care Quickly#	How Well Doctors Communicate#	Customer Service#	Claims Processing	Health Plan	Health Care	Personal Doctor	Specialty Care	Preventive Care	Healthy Behaviors#
Benchmark	82	84	92	79	85	57	70	78	77	91	83
US MHS	71	69	89	76	84	59	53	68	71	90	79
ARMY	69	66	89	76	84	58	52	70	69	90	77
SOUTH	74	71	88	78	84	61	54	69	71	90	79
South Army	73	67	89	81	84	60	51	70	70	89	76
Bayne-Jones ACH	78	61	*******	*******	83	56	37	87	78	86	70
Brooke AMC	72	70	88	*******	*******	66	60	79	76	94	86
Darnall ACH	68	61	85	*******	*******	52	39	59	66	87	75
Eisenhower AMC	75	68	90	87	90	67	60	74	78	88	83
Fox AHC	74	74	89	82	83	57	51	66	80	91	79
Lyster ACH	83	73	94	82	91	60	58	78	69	90	73
Martin ACH	75	71	89	*******	89	65	53	70	74	88	78
Moncrief ACH	84	77	91	81	83	70	70	74	75	93	85
Reynolds ACH	66	71	89	*******	85	67	49	74	62	85	78
Winn ACH	68	68	93	*******	*******	55	53	74	54	91	71
Source: 2009 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size # Indicates change to composite Download Page
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