Enrollees with Military PCM , How Well Doctors Communicate , South Army


Enrollees with Military PCM , South Army How Well Doctors Communicate 2009
	Listens Carefully #	Explains so You Can Understand #	Shows Respect #	Spends Time with You #
Benchmark	91	93	94	89
US MHS	87	91	91	85
ARMY	88	91	90	86
SOUTH	88	90	91	84
South Army	89	90	92	84
Bayne-Jones ACH	*******	*******	*******	*******
Brooke AMC	91	87	91	84
Darnall ACH	87	85	93	73
Eisenhower AMC	90	89	93	85
Fox AHC	89	92	89	87
Lyster ACH	95	95	92	92
Martin ACH	90	95	93	80
Moncrief ACH	92	91	90	92
Reynolds ACH	87	89	89	91
Winn ACH	92	95	93	94
Source: 2009 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size # Indicates change to questions Download Page
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