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Enrollees with Military PCM , South Army
Customer Service
2009
  Getting Information Courteous Customer Service
Benchmark 71 87
US MHS 68 84
ARMY 70 83
SOUTH 72 85
South Army 78 84
Bayne-Jones ACH *** ***
Brooke AMC *** ***
Darnall ACH *** ***
Eisenhower AMC 86 87
Fox AHC 82 83
Lyster ACH 75 88
Martin ACH *** ***
Moncrief ACH 74 87
Reynolds ACH *** ***
Winn ACH *** ***
Source: 2009 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
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