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Enrollees with Military PCM , South Army Claims Processing Claims Handled Correctly |
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| 2007 | 2008 | 2009 | Trend | |
| Benchmark | 86 | 86 | 86 | 0 |
| US MHS | 84 | 84 | 85 | 1 |
| ARMY | 85 | 85 | 85 | 1 |
| SOUTH | 82 | 83 | 85 | 2 |
| South Army | 84 | 84 | 86 | 2 |
| Bayne-Jones ACH | 77 | 88 | 81 | 4 |
| Brooke AMC | 84 | 67 | *** | *** |
| Darnall ACH | *** | 85 | *** | *** |
| Eisenhower AMC | 82 | 87 | 89 | 7 |
| Fox AHC | 85 | 82 | 84 | -1 |
| Lyster ACH | 82 | 91 | 91 | 10 |
| Martin ACH | 77 | *** | 92 | 15 |
| Moncrief ACH | 82 | 83 | 90 | 9 |
| Reynolds ACH | 78 | 82 | 87 | 9 |
| Winn ACH | 85 | 87 | 98 | 12 |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2007 through 2009
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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