Enrollees with Military PCM , 2009 Composite Scores, South Navy


Enrollees with Military PCM , South Navy 2009 Composite Scores
	Ease of Access		Communication and Customer Service			Ratings				Prevention	Healthy Behaviors
	Getting Needed Care#	Getting Care Quickly#	How Well Doctors Communicate#	Customer Service#	Claims Processing	Health Plan	Health Care	Personal Doctor	Specialty Care	Preventive Care	Healthy Behaviors#
Benchmark	82	84	92	79	85	57	70	78	77	91	83
US MHS	71	69	89	76	84	59	53	68	71	90	79
NAVY	70	70	90	73	84	57	53	67	71	90	78
SOUTH	74	71	88	78	84	61	54	69	71	90	79
South Navy	72	74	89	76	84	61	57	71	68	90	77
NBHC Mayport	71	75	85	69	85	63	53	72	75	91	80
NH Beaufort	71	74	88	*******	88	63	61	78	66	91	85
NH Charleston	80	86	98	86	90	58	58	68	66	89	78
NH Corpus Christi	74	71	89	88	88	65	55	68	72	94	80
NH Jacksonville	69	70	87	74	74	59	55	64	66	87	74
NH Pensacola	72	79	94	76	91	64	60	80	69	91	80
Source: 2009 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size # Indicates change to composite Download Page
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