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Enrollees with Military PCM , South Navy Customer Service 2009 |
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| Getting Information | Courteous Customer Service | |
| Benchmark | 71 | 87 |
| US MHS | 68 | 84 |
| NAVY | 64 | 83 |
| SOUTH | 72 | 85 |
| South Navy | 66 | 86 |
| NBHC Mayport | 62 | 75 |
| NH Beaufort | *** | *** |
| NH Charleston | 78 | 95 |
| NH Corpus Christi | 76 | 100 |
| NH Jacksonville | 64 | 83 |
| NH Pensacola | 62 | 90 |
| Source: 2009 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||
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