Enrollees with Military PCM , 2009 Composite Scores, South Other


Enrollees with Military PCM , South Other 2009 Composite Scores
	Ease of Access		Communication and Customer Service			Ratings				Prevention	Healthy Behaviors
	Getting Needed Care#	Getting Care Quickly#	How Well Doctors Communicate#	Customer Service#	Claims Processing	Health Plan	Health Care	Personal Doctor	Specialty Care	Preventive Care	Healthy Behaviors#
Benchmark	82	84	92	79	85	57	70	78	77	91	83
US MHS	71	69	89	76	84	59	53	68	71	90	79
OTHER	78	82	92	79	83	57	60	72	69	90	80
SOUTH	74	71	88	78	84	61	54	69	71	90	79
South Other	80	87	92	80	84	59	64	72	73	91	80
Out of Catchment South Region	79	84	91	77	80	57	63	72	78	93	*******
South Region-Other	75	84	91	*******	90	62	56	64	72	87	69
Source: 2009 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size # Indicates change to composite Download Page
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