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Enrollees with Military PCM , South Other
Customer Service
2009
  Getting Information Courteous Customer Service
Benchmark 71 87
US MHS 68 84
OTHER 69 88
SOUTH 72 85
South Other 71 89
Out of Catchment South Region 69 85
South Region-Other *** ***
Source: 2009 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
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