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Enrollees with Military PCM , West Army How Well Doctors Communicate Listens Carefully |
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| 2007 | 2008 | 2009 | Trend # | |
| Benchmark | 92 | 92 | 91 | 0 |
| US MHS | 85 | 87 | 87 | 2 |
| ARMY | 86 | 88 | 88 | 2 |
| WEST | 84 | 87 | 87 | 3 |
| West Army | 84 | 86 | 85 | 1 |
| Bassett ACH | 86 | 98 | 82 | -4 |
| Evans ACH | 86 | 79 | 84 | -2 |
| Irwin ACH | 76 | 83 | 91 | 15 |
| L. Wood ACH | 94 | 65 | 89 | -5 |
| Madigan AMC | 87 | 93 | 84 | -3 |
| Munson AHC | 85 | 92 | 92 | 7 |
| R W Bliss AHC | 88 | 88 | 98 | 10 |
| Tripler AMC | 82 | 86 | 85 | 3 |
| William Beaumont AMC | 80 | 82 | 82 | 2 |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2007 through 2009
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size # Indicates change to questions  Download Page | ||||
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