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Enrollees with Military PCM , West Army Customer Service 2009 |
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| Getting Information | Courteous Customer Service | |
| Benchmark | 71 | 87 |
| US MHS | 68 | 84 |
| ARMY | 70 | 83 |
| WEST | 70 | 86 |
| West Army | 69 | 86 |
| Bassett ACH | *** | *** |
| Evans ACH | 77 | 92 |
| Irwin ACH | 59 | 79 |
| L. Wood ACH | *** | *** |
| Madigan AMC | 67 | 85 |
| Munson AHC | 74 | 94 |
| R W Bliss AHC | 73 | 94 |
| Tripler AMC | *** | *** |
| William Beaumont AMC | *** | *** |
| Source: 2009 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||
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