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Enrollees with Military PCM , West Navy How Well Doctors Communicate 2009 |
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| Listens Carefully # | Explains so You Can Understand # | Shows Respect # | Spends Time with You # | |
| Benchmark | 91 | 93 | 94 | 89 |
| US MHS | 87 | 91 | 91 | 85 |
| NAVY | 88 | 92 | 92 | 87 |
| WEST | 87 | 91 | 91 | 86 |
| West Navy | 89 | 92 | 93 | 88 |
| NACC Port Hueneme | 92 | 97 | 96 | 94 |
| NBHC NAS North Island | 93 | 94 | 93 | 81 |
| NBHC NTC San Diego | 77 | 86 | 82 | 72 |
| NH Bremerton | 88 | 93 | 94 | 90 |
| NH Camp Pendleton | 87 | 89 | 94 | 89 |
| NH LeMoore | 92 | 94 | 93 | 89 |
| NH Oak Harbor | 86 | 92 | 85 | 82 |
| NH Twentynine Palms | 92 | 100 | 95 | 89 |
| NMC San Diego | 91 | 97 | 97 | 91 |
| NMCL Pearl Harbor | 92 | 92 | 94 | 92 |
| TRICARE Outpatient-Chula Vista | 79 | 85 | 83 | 78 |
| Source: 2009 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size # Indicates change to questions  Download Page | ||||
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Click below to view this table by other groups Prime Enrollees Enrollees with Military PCM Active Duty All Users | ||||