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Enrollees with Military PCM , West Navy How Well Doctors Communicate Listens Carefully |
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| 2007 | 2008 | 2009 | Trend # | |
| Benchmark | 92 | 92 | 91 | 0 |
| US MHS | 85 | 87 | 87 | 2 |
| NAVY | 83 | 88 | 88 | 5 |
| WEST | 84 | 87 | 87 | 3 |
| West Navy | 79 | 88 | 89 | 10 |
| NACC Port Hueneme | 92 | 83 | 92 | 1 |
| NBHC NAS North Island | 84 | 85 | 93 | 9 |
| NBHC NTC San Diego | 85 | 82 | 77 | -7 |
| NH Bremerton | 80 | 94 | 88 | 7 |
| NH Camp Pendleton | 70 | 93 | 87 | 18 |
| NH LeMoore | 84 | 85 | 92 | 8 |
| NH Oak Harbor | 86 | 92 | 86 | 0 |
| NH Twentynine Palms | 88 | 90 | 92 | 5 |
| NMC San Diego | 66 | 88 | 91 | 25 |
| NMCL Pearl Harbor | 91 | 86 | 92 | 1 |
| TRICARE Outpatient-Chula Vista | 86 | 84 | 79 | -7 |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2007 through 2009
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size # Indicates change to questions  Download Page | ||||
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Click below to view this table by other groups Prime Enrollees Enrollees with Military PCM Active Duty All Users | ||||