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Enrollees with Military PCM , West Navy Claims Processing Claims Handled in a Reasonable Time |
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| 2007 | 2008 | 2009 | Trend | |
| Benchmark | 83 | 83 | 84 | 0 |
| US MHS | 82 | 83 | 83 | 1 |
| NAVY | 82 | 83 | 84 | 2 |
| WEST | 85 | 87 | 86 | 1 |
| West Navy | 83 | 89 | 85 | 3 |
| NACC Port Hueneme | 87 | 81 | 88 | 1 |
| NBHC NAS North Island | 90 | 79 | 77 | -14 |
| NBHC NTC San Diego | 90 | 83 | 87 | -2 |
| NH Bremerton | 77 | 87 | 91 | 14 |
| NH Camp Pendleton | 81 | *** | 82 | 1 |
| NH LeMoore | 81 | 90 | 91 | 10 |
| NH Oak Harbor | 90 | 91 | 86 | -4 |
| NH Twentynine Palms | 98 | 97 | *** | *** |
| NMC San Diego | 76 | *** | 86 | 11 |
| NMCL Pearl Harbor | 87 | 80 | 99 | 12 |
| TRICARE Outpatient-Chula Vista | 89 | 73 | *** | *** |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2007 through 2009
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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Click below to view this table by other groups Prime Enrollees Enrollees with Military PCM Active Duty All Users | ||||