Enrollees with Military PCM , 2009 Composite Scores, West Air Force


Enrollees with Military PCM , West Air Force 2009 Composite Scores
	Ease of Access		Communication and Customer Service			Ratings				Prevention	Healthy Behaviors
	Getting Needed Care#	Getting Care Quickly#	How Well Doctors Communicate#	Customer Service#	Claims Processing	Health Plan	Health Care	Personal Doctor	Specialty Care	Preventive Care	Healthy Behaviors#
Benchmark	82	84	92	79	85	57	70	78	77	91	83
US MHS	71	69	89	76	84	59	53	68	71	90	79
AIR FORCE	74	71	87	78	84	61	53	65	72	91	82
WEST	71	70	89	78	87	59	54	67	71	90	78
West Air Force	74	71	87	81	87	61	54	64	73	91	80
10th Med Grp-USAF Academy	73	75	89	77	82	57	55	73	67	86	80
15th Med Grp-Hickam	65	71	86	*******	*******	58	46	52	75	89	82
21st Med Grp-Peterson	72	68	80	77	85	61	56	53	73	94	80
30th Med Grp-Vandenberg	75	70	87	83	87	69	55	68	74	90	86
341st Med Grp-Malmstrom	76	71	88	87	97	65	53	59	78	91	82
355th Med Grp-Davis Monthan	72	65	86	81	87	58	50	60	73	93	*******
366th Med Grp-Mountain Home	75	70	97	*******	84	57	52	70	83	86	*******
377th Med Grp-Kirtland	67	66	78	75	80	48	43	58	65	89	80
3rd Med Grp-Elmendorf	67	71	92	85	89	61	57	73	79	89	71
509th Med Grp-Whiteman	81	80	86	91	94	65	58	68	73	89	81
55th Med Grp-Offutt	79	73	92	80	84	61	53	60	73	93	81
56th Med Grp-Luke	81	75	88	86	91	75	60	73	76	95	73
5th Med Grp-Minot	70	68	85	*******	95	60	48	50	72	92	82
60th Med Grp-Travis	72	69	88	74	88	57	53	62	73	89	87
61st Med Squad-Los Angeles	73	70	81	75	84	63	52	64	73	92	*******
75th Med Grp-Hill	79	75	92	91	86	71	60	69	73	91	83
90th Med Grp-F.E. Warren	78	72	94	*******	91	60	47	59	74	91	82
92nd Med Grp-Fairchild	74	70	90	74	89	64	54	68	74	93	84
95th Med Grp-Edwards	79	80	84	78	90	70	59	69	71	89	76
99th Med Grp-O'Callaghan Hosp	73	71	90	*******	91	64	54	71	69	92	*******
West Region-Air force	73	76	88	87	85	60	56	62	70	90	80
Source: 2009 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size # Indicates change to composite Download Page
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