Enrollees with Military PCM , How Well Doctors Communicate , West Air Force


Enrollees with Military PCM , West Air Force How Well Doctors Communicate 2009
	Listens Carefully #	Explains so You Can Understand #	Shows Respect #	Spends Time with You #
Benchmark	91	93	94	89
US MHS	87	91	91	85
AIR FORCE	86	90	90	83
WEST	87	91	91	86
West Air Force	87	90	90	82
10th Med Grp-USAF Academy	88	91	87	88
15th Med Grp-Hickam	88	93	86	78
21st Med Grp-Peterson	78	82	86	72
30th Med Grp-Vandenberg	88	88	90	81
341st Med Grp-Malmstrom	87	93	90	81
355th Med Grp-Davis Monthan	85	92	86	82
366th Med Grp-Mountain Home	96	99	99	96
377th Med Grp-Kirtland	78	85	78	71
3rd Med Grp-Elmendorf	91	92	94	93
509th Med Grp-Whiteman	83	91	92	78
55th Med Grp-Offutt	90	94	96	89
56th Med Grp-Luke	86	90	89	87
5th Med Grp-Minot	86	85	86	84
60th Med Grp-Travis	86	92	91	82
61st Med Squad-Los Angeles	79	81	93	72
75th Med Grp-Hill	88	97	94	88
90th Med Grp-F.E. Warren	96	97	95	87
92nd Med Grp-Fairchild	90	93	92	87
95th Med Grp-Edwards	86	85	86	78
99th Med Grp-O'Callaghan Hosp	92	92	93	83
West Region-Air force	85	90	91	84
Source: 2009 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size # Indicates change to questions Download Page
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