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Enrollees with Military PCM , West Air Force How Well Doctors Communicate Listens Carefully |
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| 2007 | 2008 | 2009 | Trend # | |
| Benchmark | 92 | 92 | 91 | 0 |
| US MHS | 85 | 87 | 87 | 2 |
| AIR FORCE | 85 | 85 | 86 | 1 |
| WEST | 84 | 87 | 87 | 3 |
| West Air Force | 86 | 86 | 87 | 0 |
| 10th Med Grp-USAF Academy | 87 | 87 | 88 | 2 |
| 15th Med Grp-Hickam | *** | 83 | 88 | *** |
| 21st Med Grp-Peterson | 85 | 87 | 78 | -7 |
| 30th Med Grp-Vandenberg | 84 | 87 | 88 | 4 |
| 341st Med Grp-Malmstrom | 84 | 92 | 87 | 3 |
| 355th Med Grp-Davis Monthan | 84 | 83 | 85 | 1 |
| 366th Med Grp-Mountain Home | 96 | 86 | 96 | 0 |
| 377th Med Grp-Kirtland | 83 | 82 | 78 | -5 |
| 3rd Med Grp-Elmendorf | 91 | 88 | 91 | -1 |
| 509th Med Grp-Whiteman | 91 | 94 | 83 | -8 |
| 55th Med Grp-Offutt | 85 | 85 | 90 | 5 |
| 56th Med Grp-Luke | 81 | 84 | 86 | 5 |
| 5th Med Grp-Minot | 89 | 69 | 86 | -3 |
| 60th Med Grp-Travis | 83 | 83 | 86 | 3 |
| 61st Med Squad-Los Angeles | 95 | 96 | 79 | -16 |
| 75th Med Grp-Hill | 88 | 84 | 88 | 0 |
| 90th Med Grp-F.E. Warren | 85 | 92 | 96 | 11 |
| 92nd Med Grp-Fairchild | 88 | 93 | 90 | 2 |
| 95th Med Grp-Edwards | 84 | 87 | 86 | 2 |
| 99th Med Grp-O'Callaghan Hosp | 86 | 85 | 92 | 6 |
| West Region-Air force | 86 | 86 | 85 | -1 |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2007 through 2009
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size # Indicates change to questions  Download Page | ||||
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