Enrollees with Military PCM , 2009 Composite Scores, Overseas Europe


Enrollees with Military PCM , Overseas Europe 2009 Composite Scores
	Ease of Access		Communication and Customer Service			Ratings				Prevention	Healthy Behaviors
	Getting Needed Care#	Getting Care Quickly#	How Well Doctors Communicate#	Customer Service#	Claims Processing	Health Plan	Health Care	Personal Doctor	Specialty Care	Preventive Care	Healthy Behaviors#
Benchmark	82	84	92	79	85	57	70	78	77	91	83
US MHS	71	69	89	76	84	59	53	68	71	90	79
OVERSEAS	71	74	90	76	81	55	53	66	67	90	79
Overseas Europe	72	75	90	77	84	56	56	65	68	91	78
48th Med Grp-Lakenheath	81	79	87	*******	82	56	60	64	76	89	84
52nd Med Grp-Spangdahlem	71	77	88	79	88	60	47	63	70	94	84
86th Med Grp-Ramstein	70	68	86	*******	*******	55	51	52	72	94	88
Europe-Navy	*******	*******	*******	*******	*******	82	79	*******	*******	100	*******
Heidelberg Meddac	68	72	95	73	83	52	47	67	71	91	79
Landstuhl Regional Medcen	69	74	82	*******	78	56	58	63	66	89	81
NH Sigonella	80	85	95	*******	*******	60	63	81	71	92	76
Wuerzburg Meddac	75	74	98	*******	90	53	57	63	58	88	68
Source: 2009 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size # Indicates change to composite Download Page
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