Enrollees with Military PCM , 2009 Composite Scores, Overseas Pacific


Enrollees with Military PCM , Overseas Pacific 2009 Composite Scores
	Ease of Access		Communication and Customer Service			Ratings				Prevention	Healthy Behaviors
	Getting Needed Care#	Getting Care Quickly#	How Well Doctors Communicate#	Customer Service#	Claims Processing	Health Plan	Health Care	Personal Doctor	Specialty Care	Preventive Care	Healthy Behaviors#
Benchmark	82	84	92	79	85	57	70	78	77	91	83
US MHS	71	69	89	76	84	59	53	68	71	90	79
OVERSEAS	71	74	90	76	81	55	53	66	67	90	79
Overseas Pacific	68	72	90	74	72	53	49	67	67	89	80
121st Gen Hosp-Seoul	65	66	91	*******	68	45	40	78	61	82	80
18th Med Grp-Kadena AB	65	66	83	*******	*******	60	50	67	58	92	88
35th Med Grp-Misawa	67	87	96	*******	*******	57	60	68	65	91	81
36th Med Grp-Andersen	69	73	89	*******	*******	63	59	68	69	89	84
51st Med Grp-Osan AB	72	73	84	*******	*******	53	49	72	70	94	84
NH Guam-Agana	72	72	93	*******	*******	60	56	75	69	88	77
NH Okinawa	69	73	95	*******	*******	55	48	57	66	91	83
NH Yokosuka	65	70	88	*******	*******	47	46	57	74	87	75
Source: 2009 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size # Indicates change to composite Download Page
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