Enrollees with Military PCM , 2009 Composite Scores, Overseas Latin America


Enrollees with Military PCM , Overseas Latin America 2009 Composite Scores
	Ease of Access		Communication and Customer Service			Ratings				Prevention	Healthy Behaviors
	Getting Needed Care#	Getting Care Quickly#	How Well Doctors Communicate#	Customer Service#	Claims Processing	Health Plan	Health Care	Personal Doctor	Specialty Care	Preventive Care	Healthy Behaviors#
Benchmark	82	84	92	79	85	57	70	78	77	91	83
US MHS	71	69	89	76	84	59	53	68	71	90	79
OVERSEAS	71	74	90	76	81	55	53	66	67	90	79
Overseas Latin America	70	81	92	*******	85	55	60	78	60	88	83
Out of Catchment OCONUS Region	74	82	95	84	88	56	61	78	63	91	*******
Source: 2009 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size # Indicates change to composite Download Page
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