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Enrollees with Military PCM , North Army How Well Doctors Communicate Listens Carefully |
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| 2007 | 2008 | 2009 | Trend # | |
| Benchmark | 92 | 92 | 91 | 0 |
| US MHS | 85 | 87 | 87 | 2 |
| ARMY | 86 | 88 | 88 | 2 |
| NORTH | 86 | 88 | 87 | 1 |
| North Army | 87 | 88 | 87 | 0 |
| Blanchfield ACH | 82 | 87 | 83 | 1 |
| Dewitt ACH | 92 | 93 | 84 | -8 |
| Guthrie AHC | 92 | 86 | 80 | -12 |
| Ireland ACH | 85 | 92 | 91 | 6 |
| Keller ACH | 83 | 98 | 95 | 12 |
| Kenner AHC | 91 | 86 | 88 | -3 |
| Kimbrough Amb Car Cen-Ft Meade | 89 | 85 | 88 | -1 |
| McDonald ACH | 87 | 86 | 91 | 5 |
| Walter Reed AMC | 90 | 84 | 85 | -5 |
| Womack AMC | 81 | 85 | 89 | 8 |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2007 through 2009
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size # Indicates change to questions  Download Page | ||||
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