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Enrollees with Military PCM , North Army Customer Service 2009 |
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| Getting Information | Courteous Customer Service | |
| Benchmark | 71 | 87 |
| US MHS | 68 | 84 |
| ARMY | 70 | 83 |
| NORTH | 64 | 81 |
| North Army | 65 | 79 |
| Blanchfield ACH | *** | *** |
| Dewitt ACH | 57 | 74 |
| Guthrie AHC | *** | *** |
| Ireland ACH | 72 | 83 |
| Keller ACH | *** | *** |
| Kenner AHC | 54 | 97 |
| Kimbrough Amb Car Cen-Ft Meade | 61 | 74 |
| McDonald ACH | *** | *** |
| Walter Reed AMC | 52 | 82 |
| Womack AMC | *** | *** |
| Source: 2009 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||
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