Enrollees with Military PCM , Customer Service , North Army


Enrollees with Military PCM , North Army Customer Service Courteous Customer Service
	2007 *	2008 *	2009	Trend
Benchmark	*******	*******	87	*******
US MHS	*******	*******	84	*******
ARMY	*******	*******	83	*******
NORTH	*******	*******	81	*******
North Army	*******	*******	79	*******
Blanchfield ACH	*******	*******	*******	*******
Dewitt ACH	*******	*******	74	*******
Guthrie AHC	*******	*******	*******	*******
Ireland ACH	*******	*******	83	*******
Keller ACH	*******	*******	*******	*******
Kenner AHC	*******	*******	97	*******
Kimbrough Amb Car Cen-Ft Meade	*******	*******	74	*******
McDonald ACH	*******	*******	*******	*******
Walter Reed AMC	*******	*******	82	*******
Womack AMC	*******	*******	*******	*******
Source: Health Care Surveys of DoD Beneficiaries conducted in 2007 through 2009 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable * Indicates scores not available for that year *** Indicates suppressed due to small sample size Download Page
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