Enrollees with Military PCM , 2009 Composite Scores, North Navy


Enrollees with Military PCM , North Navy 2009 Composite Scores
	Ease of Access		Communication and Customer Service			Ratings				Prevention	Healthy Behaviors
	Getting Needed Care#	Getting Care Quickly#	How Well Doctors Communicate#	Customer Service#	Claims Processing	Health Plan	Health Care	Personal Doctor	Specialty Care	Preventive Care	Healthy Behaviors#
Benchmark	82	84	92	79	85	57	70	78	77	91	83
US MHS	71	69	89	76	84	59	53	68	71	90	79
NAVY	70	70	90	73	84	57	53	67	71	90	78
NORTH	69	67	89	73	81	56	51	68	70	90	79
North Navy	69	67	89	71	84	56	52	67	73	91	76
NACC Newport	78	79	84	75	82	60	59	63	73	94	76
NBHC Little Creek	68	64	87	67	88	61	53	68	72	92	74
NBHC Navsta Sewells	67	63	77	67	68	49	43	58	66	89	79
NBHC Oceana	62	62	88	78	81	56	45	76	70	90	75
NH Camp Lejeune	70	70	86	76	88	47	42	64	78	89	73
NH Cherry Point	78	76	88	*******	90	62	55	73	78	90	78
NH Great Lakes	71	70	92	63	68	56	54	73	67	90	77
NMC Portsmouth	66	61	93	63	85	59	56	69	71	90	77
NMCL Annapolis	73	66	94	*******	*******	52	43	70	67	85	91
NMCL Patuxent River	74	63	85	84	83	58	54	66	70	97	77
NMCL Quantico	60	77	88	71	69	58	57	69	72	88	78
NNMC Bethesda	67	64	93	75	83	59	61	67	73	93	83
Source: 2009 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size # Indicates change to composite Download Page
Click below to view this table by other groups Prime Enrollees Enrollees with Military PCM Active Duty All Users