Enrollees with Military PCM , How Well Doctors Communicate , North Navy


Enrollees with Military PCM , North Navy How Well Doctors Communicate 2009
	Listens Carefully #	Explains so You Can Understand #	Shows Respect #	Spends Time with You #
Benchmark	91	93	94	89
US MHS	87	91	91	85
NAVY	88	92	92	87
NORTH	87	92	90	86
North Navy	86	92	91	85
NACC Newport	81	89	84	82
NBHC Little Creek	83	93	94	76
NBHC Navsta Sewells	75	84	78	73
NBHC Oceana	87	91	90	82
NH Camp Lejeune	86	89	90	81
NH Cherry Point	84	90	92	88
NH Great Lakes	90	96	90	92
NMC Portsmouth	89	97	98	89
NMCL Annapolis	93	95	93	93
NMCL Patuxent River	83	92	84	82
NMCL Quantico	86	92	89	87
NNMC Bethesda	93	93	94	92
Source: 2009 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size # Indicates change to questions Download Page
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