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Enrollees with Military PCM , North Navy Customer Service 2009 |
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| Getting Information | Courteous Customer Service | |
| Benchmark | 71 | 87 |
| US MHS | 68 | 84 |
| NAVY | 64 | 83 |
| NORTH | 64 | 81 |
| North Navy | 61 | 81 |
| NACC Newport | 68 | 81 |
| NBHC Little Creek | 64 | 69 |
| NBHC Navsta Sewells | 58 | 76 |
| NBHC Oceana | 70 | 85 |
| NH Camp Lejeune | 65 | 88 |
| NH Cherry Point | *** | *** |
| NH Great Lakes | 56 | 70 |
| NMC Portsmouth | 51 | 74 |
| NMCL Annapolis | *** | *** |
| NMCL Patuxent River | 76 | 92 |
| NMCL Quantico | 58 | 85 |
| NNMC Bethesda | 59 | 92 |
| Source: 2009 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||
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