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Enrollees with Military PCM , North Navy Claims Processing Claims Handled in a Reasonable Time |
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| 2007 | 2008 | 2009 | Trend | |
| Benchmark | 83 | 83 | 84 | 0 |
| US MHS | 82 | 83 | 83 | 1 |
| NAVY | 82 | 83 | 84 | 2 |
| NORTH | 80 | 81 | 79 | -1 |
| North Navy | 82 | 79 | 83 | 2 |
| NACC Newport | 85 | 83 | 78 | -7 |
| NBHC Little Creek | 92 | 85 | 88 | -4 |
| NBHC Navsta Sewells | 84 | 74 | 66 | -18 |
| NBHC Oceana | *** | 81 | 82 | *** |
| NH Camp Lejeune | 85 | 77 | 88 | 3 |
| NH Cherry Point | 80 | 83 | 90 | 10 |
| NH Great Lakes | 79 | 84 | 71 | -8 |
| NMC Portsmouth | 82 | 79 | 85 | 3 |
| NMCL Annapolis | 85 | *** | *** | *** |
| NMCL Patuxent River | 87 | 78 | 82 | -5 |
| NMCL Quantico | 80 | 80 | 66 | -14 |
| NNMC Bethesda | 71 | 78 | 82 | 12 |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2007 through 2009
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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