Enrollees with Military PCM , 2009 Composite Scores, North Air Force


Enrollees with Military PCM , North Air Force 2009 Composite Scores
	Ease of Access		Communication and Customer Service			Ratings				Prevention	Healthy Behaviors
	Getting Needed Care#	Getting Care Quickly#	How Well Doctors Communicate#	Customer Service#	Claims Processing	Health Plan	Health Care	Personal Doctor	Specialty Care	Preventive Care	Healthy Behaviors#
Benchmark	82	84	92	79	85	57	70	78	77	91	83
US MHS	71	69	89	76	84	59	53	68	71	90	79
AIR FORCE	74	71	87	78	84	61	53	65	72	91	82
NORTH	69	67	89	73	81	56	51	68	70	90	79
North Air Force	71	68	88	76	79	58	51	63	70	91	84
1st Med Grp-Langley	58	66	87	58	87	55	47	59	65	87	85
305th Med Grp-McGuire	79	60	90	*******	63	57	47	53	71	90	83
375th Med Grp-Scott	82	80	87	86	94	60	57	63	71	91	84
66th Med Grp-Hanscom	77	70	93	80	86	54	52	66	71	89	82
74th Med Grp-Wright-Patterson	73	72	87	87	70	59	58	64	71	92	*******
89th Med Grp-Andrews	58	61	88	72	66	56	46	64	71	94	90
North Region-Air force	78	74	94	*******	*******	57	57	59	74	94	80
Source: 2009 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size # Indicates change to composite Download Page
Click below to view this table by other groups Prime Enrollees Enrollees with Military PCM Active Duty All Users