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Enrollees with Military PCM , North Air Force How Well Doctors Communicate 2009 |
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| Listens Carefully # | Explains so You Can Understand # | Shows Respect # | Spends Time with You # | |
| Benchmark | 91 | 93 | 94 | 89 |
| US MHS | 87 | 91 | 91 | 85 |
| AIR FORCE | 86 | 90 | 90 | 83 |
| NORTH | 87 | 92 | 90 | 86 |
| North Air Force | 85 | 90 | 91 | 85 |
| 1st Med Grp-Langley | 84 | 91 | 90 | 80 |
| 305th Med Grp-McGuire | 91 | 93 | 90 | 88 |
| 375th Med Grp-Scott | 83 | 91 | 89 | 87 |
| 66th Med Grp-Hanscom | 88 | 96 | 97 | 89 |
| 74th Med Grp-Wright-Patterson | 84 | 89 | 88 | 87 |
| 89th Med Grp-Andrews | 89 | 89 | 92 | 83 |
| North Region-Air force | 92 | 96 | 99 | 88 |
| Source: 2009 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size # Indicates change to questions  Download Page | ||||
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