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Enrollees with Military PCM , North Air Force Claims Processing Claims Handled in a Reasonable Time |
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| 2007 | 2008 | 2009 | Trend | |
| Benchmark | 83 | 83 | 84 | 0 |
| US MHS | 82 | 83 | 83 | 1 |
| AIR FORCE | 83 | 83 | 83 | 0 |
| NORTH | 80 | 81 | 79 | -1 |
| North Air Force | 82 | 82 | 79 | -3 |
| 1st Med Grp-Langley | 77 | 87 | 85 | 8 |
| 305th Med Grp-McGuire | *** | *** | 61 | *** |
| 375th Med Grp-Scott | 88 | 85 | 93 | 5 |
| 66th Med Grp-Hanscom | 82 | 74 | 91 | 9 |
| 74th Med Grp-Wright-Patterson | 79 | 84 | 71 | -8 |
| 89th Med Grp-Andrews | 71 | 77 | 70 | -1 |
| North Region-Air force | 87 | 86 | *** | *** |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2007 through 2009
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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Click below to view this table by other groups Prime Enrollees Enrollees with Military PCM Active Duty All Users | ||||