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Enrollees with Military PCM , North Air Force Claims Processing Claims Handled Correctly |
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| 2007 | 2008 | 2009 | Trend | |
| Benchmark | 86 | 86 | 86 | 0 |
| US MHS | 84 | 84 | 85 | 1 |
| AIR FORCE | 84 | 85 | 85 | 0 |
| NORTH | 83 | 81 | 82 | -2 |
| North Air Force | 81 | 82 | 78 | -3 |
| 1st Med Grp-Langley | 74 | 79 | 90 | 16 |
| 305th Med Grp-McGuire | *** | *** | 65 | *** |
| 375th Med Grp-Scott | 84 | 83 | 95 | 11 |
| 66th Med Grp-Hanscom | 79 | 80 | 80 | 1 |
| 74th Med Grp-Wright-Patterson | 79 | 84 | 68 | -11 |
| 89th Med Grp-Andrews | 68 | 73 | 62 | -6 |
| North Region-Air force | 87 | 87 | *** | *** |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2007 through 2009
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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