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Enrollees with Civilian PCM , All Regions
How Well Doctors Communicate

Shows Respect
  2007 2008 2009 Trend #
Benchmark 94 94 94 0
US MHS 92 92 93 1
ARMY *** *** *** ***
NAVY *** *** *** ***
AIR FORCE *** *** *** ***
OTHER 92 93 93 1
NORTH 92 91 94 3
North Army *** *** *** ***
North Navy *** *** *** ***
North Air Force *** *** *** ***
North Other 92 91 94 3
SOUTH 92 94 92 0
South Army *** *** *** ***
South Navy *** *** *** ***
South Air Force *** *** *** ***
South Other 92 94 92 0
WEST 93 92 94 1
West Army *** *** *** ***
West Navy *** *** *** ***
West Air Force *** *** *** ***
West Other 93 92 94 1
OVERSEAS 98 *** 84 -14
Overseas Europe *** *** 94 ***
Overseas Pacific 100 *** 74 -27
Overseas Latin America *** *** *** ***
Source: Health Care Surveys of DoD Beneficiaries conducted in 2007 through 2009
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
# Indicates change to questions
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