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Standard/Extra Users , All Regions Customer Service Getting Information |
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| 2007 * | 2008 * | 2009 | Trend | |
| Benchmark | *** | *** | 71 | *** |
| US MHS | *** | *** | 76 | *** |
| ARMY | *** | *** | 68 | *** |
| NAVY | *** | *** | 74 | *** |
| AIR FORCE | *** | *** | 65 | *** |
| OTHER | *** | *** | 79 | *** |
| NORTH | *** | *** | 75 | *** |
| North Army | *** | *** | 72 | *** |
| North Navy | *** | *** | 73 | *** |
| North Air Force | *** | *** | 61 | *** |
| North Other | *** | *** | 79 | *** |
| SOUTH | *** | *** | 79 | *** |
| South Army | *** | *** | 70 | *** |
| South Navy | *** | *** | 81 | *** |
| South Air Force | *** | *** | 82 | *** |
| South Other | *** | *** | 81 | *** |
| WEST | *** | *** | 73 | *** |
| West Army | *** | *** | 64 | *** |
| West Navy | *** | *** | 72 | *** |
| West Air Force | *** | *** | 61 | *** |
| West Other | *** | *** | 78 | *** |
| OVERSEAS | *** | *** | 68 | *** |
| Overseas Europe | *** | *** | 67 | *** |
| Overseas Pacific | *** | *** | *** | *** |
| Overseas Latin America | *** | *** | 74 | *** |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2007 through 2009
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable * Indicates scores not available for that year *** Indicates suppressed due to small sample size Download Page | ||||
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